Bon Secours Memorial Regional Medical Center is an award-winning Catholic hospital and medical center located in Hanover County.
“Our mission is to provide good help to those in need, especially the poor, and the dying and the underserved,” says CEO Leigh Sewell. Incidentally, bon secours is French for “good help.”
The facility opened Memorial Day Weekend of 1998, heralding the addition of “Memorial” to the name. An enormous memorial wall commemorating those who lost their lives in service to the country is situated in the courtyard at the center of campus.
Sewell cites proximity to I295 as a big factor in deciding to relocate Bon Secours to Hanover County. The leadership team knew they needed to move to the suburbs to serve the needs of the growing population.
“It was really the perfect location in an area where there weren’t existing healthcare services,” Sewell says.
Bon Secours Memorial Regional Medical Center includes a 225-bed acute care facility, a 24-bed intensive care unit, nine operating rooms, a four-room catheterization lab, a labor and delivery suite with Level II NICU, and a 5-operating room ambulatory surgery center. Beyond that, the campus includes four medical office buildings as well as the Sheltering Arms Inpatient Rehab Center. Their busy emergency department sees an average of 65,000 patients per year.
This regional medical center goes beyond delivery of necessary health care to the residents of Hanover County. The hospital has been named one of America’s 50 Best Hospitals by HealthGrades.com. What’s more, the Centers for Medicare and Medicaid Services (CMS) awarded the hospital a 5-star rating for quality. Only 6.5% of the hospitals in the nation earn a 5-star rating, and only nine facilities in the state of Virginia boast the rating. Admirably, Bon Secours Memorial Regional Medical Center is the only healthcare system in central VA to have earned the accolade.
“I have to credit that really to the committed staff and the physicians that we have here on the campus of Memorial. They are just top-notch,” Sewell adds.
Sewell is also quick to acknowledge the enormous asset Hanover County has been in the Center’s success. Quarterly meetings with County Administrator Rhu Harris and his team enable the hospital and the County to share short and long-term goals with each other. In this way they are able to seek mutually beneficial opportunities for collaboration. Bon Secours Memorial Regional Medical Center’s partnerships with the Sheriff’s Department and the Fire Chief are also hugely important to the exemplary care of the community.
With an eye to the future workforce that will power the economy, the Center and Hanover County partner to provide a strong health sciences program to high school students. Hanover County students are afforded the opportunity to receive their CNA and Patient Care Technician licenses. Students pursuing either license are able to earn their clinical hours at Bon Secours Memorial Regional Medical Center.
“I feel like there’s a real camaraderie in Hanover. The community itself really embraces the businesses that are in the community, and they make a concerted effort to support each other,” Sewell says of her experience operating a business in Hanover County.
Because of that, Bon Secours Memorial Regional Medical Center strives to find creative ways to give back to the community. Recently, the hospital launched a new program, Walk With a Doc. The program offers citizens an opportunity to learn about a health topic from a physician and get their steps in at Cool Spring Baptist Church Rec Center or Pole Green Park.
Sewell trusts the team with Hanover County to be a reliable partner and collaborator. She knows she can pick up the phone anytime to get guidance on an unfamiliar process or new project.
“I don’t know if I would get that support in another county,” she says.